As primary UI and UX Designer reimagining Interface’s digital presence, we layed the foundation for a new digital experience.
Discover what we built and learned ⇣
Interface is a carpet tile manufacturer and leader in sustainability and design. However it’s digital experience was failing to reflect the brand’s innovative spirit, resulting in a disjointed customer experience. To address this, Interface engaged Peopledesign to reimagine their digital presence.
Challenges
- Reimagine the product discovery and specification process
- Capture the brand spirit and focus on sustainability
- Support the unique needs of interior designers
Digital solutions are rarely isolated experiences. Interior design is inherently a physical and hands-on process. By aligning digital product discovery with off-screen workflows, we helped designers find their perfect product with a digital experience that supports their physical process.
Approach
- Understand interior designer needs and process
- Align digital experience with their physical workflows
- Leverage the unique strengths of digital and phyasical experiences
- Provide flexibility for marketing and campaigns
Our solutions were built around unique challenges with translating physical products to screens. We made it easy for designers to evaluate both and seamlessly get physical samples in their hands. It’s more efficient to explore and generate floor layouts digitally, while carpet tile textures are better experienced in the physical world.
Deliverables
- Redesigned brand and marketing experience
- Product discovery and specification workflow
- Sample ordering system
- Campaign pages and vertical landing pages
Project summary
By collaborating with teams at Interface, we successfully launched, reshaping the specification process for interior designers. This effort not only streamlined workflows, but also aligned the digital experience with the brand.
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Role
Concept design
User experience design
User interface design
Team
Kevin Budelman
Chris Taylor
David Schofield
Ray Brown
Scott Krieger